SHIPPING & RETURNS

 

Shipping Rates for Physical items

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• Shipping rates are calculated by the weight of the items in the order. This will vary per order and is shown prior to completing your purchase.

 

Return Policy

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• STØNEWÅX allows returns & exchanges on unopened, unworn, or defective merchandise. You may return your order to us for a full refund or exchange within 30 days of the original purchase. 
  
  We aim to deliver the best possible online shopping experience, so if for whatever reason you’re not satisfied with your purchase, simply complete a return/exchange request by contacting customer service via steve@stonewaxproductions.com

 

International shipping

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INTERNATIONAL (outside Australia) orders are subject to import taxes, customs duties, and fees your destination country asks for. These charges are made once your order has arrived at the destination country. These charges are NOT included in the product price, shipping, and handling calculated charge at check out. STØNEWÅX holds no responsibility for these additional international charges that may occur. By placing an international order, (outside AUSTRALIA), the purchaser is responsible for abiding by their country's laws, regulations, and restrictions. If an international order is lost or destroyed by customs, STØNEWÅX is NOT responsible for any loss, damage, or shipping refunds.